A 90-MINUTE WEBINAR FOR LANDLORDS

62 Days On: How Small Compliance Mistakes Are Creating Big Problems for Landlords

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Find out how to battle this as landlords and still keep control of your portfolio and thrive regardless.

The Next Webinar Will Be Held On 30th June 2026 at 6pm.

This Webinar Is Taking Place

On 30th June 2026 at 6pm.

Will Cost You Nothing And Is
Completely Free To Attend

Will Deliver You All You Need To

Know In Under 90 Minutes

On 1st May, the Renters’ Rights Act came into force, marking one of the most significant shifts in the private rental sector in recent years. Now, just over two months in, we are beginning to see the real-world impact of these changes — not just in theory, but in the day-to-day experiences of landlords across the country.

This webinar, taking place on 30th June, is designed specifically for landlords who have historically managed their own properties. Many of these landlords have done so successfully for years, often building strong relationships with tenants and maintaining good, well-run homes. However, what we are now seeing is that the margin for error has narrowed significantly.

The purpose of this session is not to criticise or alarm, but to share insight from the front line — to highlight how small, often innocent oversights are now leading to much larger issues, and to help landlords understand how they can adapt confidently to this new landscape.

The Shift: Same Landlords, New Rules

One of the most important themes we will explore is this:

Landlords haven’t changed how they manage — but the rules around them have.

For many self-managing landlords, processes have been built over time. Systems that worked well five or even two years ago may now fall short of current legal requirements. The challenge is that these gaps are not always obvious — and in many cases, landlords only discover them when it is too late.

This is where risk has increased.

Under the new framework, compliance is no longer just a best practice — it is a critical foundation for maintaining control of your property. Missing documentation, unclear records, or procedural errors can now directly affect a landlord’s ability to take action when needed.

When Small Mistakes Become Serious Problems

A key part of the webinar will focus on real examples — situations where landlords have acted in good faith but encountered significant issues due to relatively small compliance gaps.

One such case involved a landlord who needed to regain possession of their property in order to move back in. Their intention was entirely reasonable and legitimate. They planned to serve a Section 8 notice and proceed accordingly.

However, during the preparation process, it became apparent that there was incomplete evidence that all required gas safety certificates had been properly served to the tenant at the correct times.

Now, this is not an uncommon situation. Many landlords arrange the certificates themselves, ensure the checks are carried out, and assume that the administrative side has been handled correctly. But under current requirements, being compliant is not enough — you must be able to prove compliance clearly and consistently.

In this case, had the notice been served without identifying this issue:

  • The notice could have been challenged

  • The case may have been dismissed in court

  • The landlord would have faced delays, additional costs, and uncertainty There was also potential exposure to penalties

What is important here is not the mistake itself, but the fact that it was entirely avoidable and entirely unintentional.

This is exactly the type of situation we will be discussing — not extreme negligence, but everyday oversights that now carry much greater consequences.

The Growing Complexity of Possession

Another major area we will cover is the increasing difficulty landlords are facing when it comes to regaining possession of their property.

Historically, many landlords relied on relatively straightforward processes to recover possession when circumstances changed — whether due to selling, moving back in, or resolving issues with a tenancy.

That landscape has shifted.

Landlords are now finding that:

  • The grounds for possession require greater clarity and evidence

  • The process is more time-sensitive and procedural

  • Errors in documentation or timing can invalidate an entire claim

One of the most common concerns we are seeing is from landlords who are considering selling their property.

Many assume that deciding to sell is, in itself, enough to begin the process of regaining possession. However, the reality is more nuanced. Landlords need to understand:

  • What grounds they can rely on

  • What evidence is required

  • How to correctly serve notice

  • What timelines they are working within

Without this understanding, landlords risk entering a process that becomes drawn out, costly, and uncertain.

This webinar will break down these challenges in a clear and practical way, helping landlords understand not just what has changed, but what it means in practice.

Why Good Landlords Are Being Caught Out

A particularly important point — and one that underpins the tone of this session — is that the landlords most at risk are often the ones who care the most.

These are landlords who:

  • Maintain their properties well

  • Respond to tenant issues promptly

  • Have managed independently for years

  • Take pride in running a good, professional operation

The issue is not intent. The issue is that the regulatory environment has become more detailed, more technical, and less forgiving of gaps.

In many cases, landlords are doing 90% of things correctly — but it is the remaining 10% that now creates exposure.

This is why awareness is so important.

The Market Context: What’s Happening in Cambridgeshire

Alongside compliance and legislation, the webinar will also explore the current state of the property market in Cambridgeshire.

We are pleased to be joined by Kate Faulkner OBE, one of the UK’s most respected voices in the property industry. Kate brings a wealth of experience and a clear, data-driven perspective on how the market is evolving.

Together, we will be looking at:

  • How landlord behaviour has changed since the Act came into force

  • The impact on rental supply and tenant demand

  • What trends are emerging locally within Cambridgeshire

  • How these changes may affect property values and rental yields

Understanding the market context is crucial, because compliance does not exist in isolation. It directly influences:

  • Investment decisions

  • Exit strategies

  • Long-term planning

This part of the session will provide valuable insight for landlords who want to make informed decisions about their portfolio moving forward.

Adapting to the New Landscape

The overarching message of the webinar is not that landlords need to step away from managing their properties — but that they may need to adapt how they do so.

For some, this may mean:

  • Reviewing their current processes and documentation

  • Ensuring all compliance records are complete and accessible

  • Gaining a clearer understanding of possession routes

For others, it may mean considering a different approach — one that allows them to remain in control while receiving structured support where it matters most.

This is where new service models are beginning to emerge within the industry.

A New Way of Working Together

As part of the session, we will also introduce the concept of a landlord partnership model — designed specifically for experienced, self-managing landlords.

The idea is simple:

You remain in control of your property, but you have access to professional support in key areas such as:

  • Compliance and legislation

  • Documentation and record-keeping

  • Tenant management support

  • Maintenance coordination

  • Advice when making important decisions

Through flexible, monthly subscription-based services, landlords can choose the level of support that suits them, without committing to a fully managed service.

This approach reflects a broader shift in the industry — recognising that landlords do not all need the same level of involvement, but many benefit from having the right expertise alongside them.

What You Will Gain from Attending?

By the end of the webinar, attendees will have:

  • A clearer understanding of how the Renters’ Rights Act is affecting landlords in practice

  • Insight into the types of mistakes that are currently causing issues

  • Greater awareness of how to avoid common compliance pitfalls

  • A better understanding of possession processes under the new framework

  • Up-to-date knowledge of the Cambridgeshire property market

  • An introduction to new ways of managing and supporting their portfolio

Final Thoughts

This is a moment of change for the private rental sector.

Not a moment of crisis — but a moment where awareness, preparation, and the right support will make a significant difference.

Most landlords want the same outcome:

  • Well-maintained properties

  • Good tenants

  • A smooth, predictable experience

The goal of this webinar is to help ensure that those outcomes remain achievable — even as the landscape continues to evolve.

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Online | Free to Attend | 30th June 2026 at 6pm.

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Meet Your Hosts

Stephanie Marshall - Lettings Director


Stephanie joined the team at Maxine Lester in early 2014, bringing her two years of experience in lettings. Her early career included a broad range of responsibilities in both property management and negotiations.

Shortly after joining, she earned her NFOPP (National Federation of Property Professionals) Level 3 Technical Award—equivalent to an NVQ Level 3—demonstrating her commitment to professional development.

She began as a lettings negotiator and quickly advanced to the role of lettings manager, where she led the lettings team in efficiently securing high-quality tenants for clients’ properties. Her passion for the industry, coupled with her collaborative approach, allowed her to share her expertise and foster a high-performing team environment.

Her tenure at a dynamic, independent agency has enabled her to continually develop her skills and grow her career. She particularly enjoys working closely with property owners to optimise returns on their investments and advising on new acquisitions to maximise yield.

As the company expanded, so did her responsibilities. She became increasingly involved in strategic planning and was honoured to be offered a directorship by Maxine and Matthew—a significant milestone that marked a new chapter in her professional journey.

Outside of work, she enjoys a vibrant family life. She became a mother to her son in 2022 and welcomed her daughter in 2023, embracing the joys and challenges of a wonderfully full life.

Maxine Lester - Director and Investment Specialist Coach

Loves all things property and residential lettings law. Starting as a landlord in the early 90s, she knew from the start that being a landlord meant that she was running a business and therefore took the view that managing a successful portfolio was more than dealing with dripping taps or broken boilers.

It's that ethos that she brought to the company she founded with her husband in 2005. She specialises in the local market to help Landlords buy the right sort of investment property, sell properties with tenants in situ and make sure that her customers are kept abreast of the 179 pieces of legislation that affect the PRS ( private rental sector)

Kate Faulkner OBE

Kate is one of the UK’s leading property experts. She is passionate that most of the problems in the residential property market can be solved if the media, industry and government worked together to educate consumers on how to carry out property projects. She works with a wide range of groups including the Home Buying and Selling and The Lettings Industry Council which are attended by DLUHC.

Kate regularly features on BBC TV and radio including You and Yours and Moneybox. She has also appeared on ITV’s This Morning and co-hosted LBC’s Property Hour. Kate works closely with journalists all over the country to help ensure their work is accurate and up to date. This is not easy when housing policies differ between Scotland, NI, Wales and England. See Kate’s latest media.

She is regularly asked to present seminars, keynote speeches and to host conferences and panels within the property sector. so we are very privileged to have her working with us.

2024 Maxine Lester. 12 Station Road, St Ives, Cambridgeshire, PE27 5BH