Landlords: Don’t Be Left Behind – Join Our Free Webinar on the Renters Rights Bill
The Renters' Rights Bill changes everything:
This bill is the biggest shake-up in lettings for over 30 years. Section 21 ‘no fault’ evictions are being scrapped, fixed-term tenancies are going, and new rules on rent increases, pets, and property standards are coming in. If you're not on top of these changes, you could easily fall foul of the law – even unintentionally. And sadly, ‘I didn’t know’ won’t protect you from a fine or tribunal.
You’re still legally responsible – even if your agent isn’t:
Here’s the big myth: “My agent found the resident – so if there’s an issue, it’s on them.” Not true. In let-only arrangements, you are the legal landlord, and you hold all the responsibility once the resident moves in. If the paperwork isn’t perfect, or things go wrong, you’re the one in the firing line – not your agent.
Most let-only setups leave you legally exposed:
We’ve reviewed hundreds of let-only agreements – and many have gaping holes: outdated tenancy agreements, poorly handled deposit registration, no evidence trail on Right to Rent, and missing safety certificates or renewals. If these things aren’t done on time and correctly, it can invalidate your ability to serve notice or even result in thousands of pounds in penalties.
You don’t have to give up control to stay safe:
Some owners worry that full management means losing control – but it doesn’t have to. With Maxine Lester, our managed service keeps you compliant, protects your asset, and gives you peace of mind, while still allowing you to stay involved if you want. And crucially – we carry the legal risk, so you’re not left exposed.
This is about protecting your future income:
With rising legal obligations, one wrong step could cost you rent arrears, a court case, or loss of your investment’s income. The right support helps you avoid costly errors, ensures respectful resident relationships, and keeps your property performing well.
Stephanie joined the team at Maxine Lester in early 2014, bringing her two years of experience in lettings. Her early career included a broad range of responsibilities in both property management and negotiations.
Shortly after joining, she earned her NFOPP (National Federation of Property Professionals) Level 3 Technical Award—equivalent to an NVQ Level 3—demonstrating her commitment to professional development.
She began as a lettings negotiator and quickly advanced to the role of lettings manager, where she led the lettings team in efficiently securing high-quality tenants for clients’ properties. Her passion for the industry, coupled with her collaborative approach, allowed her to share her expertise and foster a high-performing team environment.
Her tenure at a dynamic, independent agency has enabled her to continually develop her skills and grow her career. She particularly enjoys working closely with property owners to optimise returns on their investments and advising on new acquisitions to maximise yield.
As the company expanded, so did her responsibilities. She became increasingly involved in strategic planning and was honoured to be offered a directorship by Maxine and Matthew—a significant milestone that marked a new chapter in her professional journey.
Outside of work, she enjoys a vibrant family life. She became a mother to her son in 2022 and welcomed her daughter in 2023, embracing the joys and challenges of a wonderfully full life.